Business Name: LoadMiles

Use Case: SMS communication for Load delivery, Dispatch confirmation, account verification, job alerts, and operational updates, promotions and marketing updates

Opt-In Overview

LoadMiles collects explicit consent from users to receive text messages through various channels, including:
1. Website Signup Page: Users opt-in by registering at https://app.loadmiles.com/companyregister, where they check a box confirming SMS communication consent.
2. Booking & Appointment Pages: Users confirm their mobile number and agree to receive onboarding, scheduling, and delivery update messages.
3. Verbal or Written Consent: In some cases, users provide verbal consent or sign up via paper/digital forms with clear opt-in terms.

Opt-In Image Example

Below is a sample image of the SMS opt-in language from our sign-up page:
✅ I agree to receive text messages from LoadMiles regarding my account, loads, and promotional offers. Message and data rates may apply. Reply STOP to unsubscribe.

Types of Messages Sent

1. Marketing – Product updates, promotions, and offers
2. Transactional – Load assignments, job alerts, delivery confirmations
3. Account – OTPs, password resets, and account verification
4. Operational Alerts – Safety, compliance, and status updates

Sample Message Examples

• Your LoadMiles account has been created. Reply YES to confirm and receive dispatch alerts.
• Hi John, your delivery job from Dallas to Houston is scheduled for tomorrow 6:30 AM. Reply HELP for support.
• Reboot your trucking ops—Get LoadMiles Free TMS, no credit card required. Sign up here: loadmiles.com/signup”

Unsubscribe Instructions

All marketing and promotional messages include an opt-out option: Reply STOP to unsubscribe.